Identity Lifecycle Management Services
Protect your high-risk accounts with structured Privileged Access Management that controls, monitors, and secures privileged access across your environment.
About Service
Identity Lifecycle Management Overview
Employees join, change roles, move departments, and leave. Systems change, new apps are added, and permissions expand over time.
If access isn’t updated properly at each step, organizations end up with unused accounts, unnecessary permissions, and security gaps no one notices until it’s too late.
Identity Lifecycle Management (ILM) helps prevent this by making sure every user account is created correctly, updated correctly, and removed correctly — at the right time.
CyberXSoft helps organizations build simple, structured lifecycle workflows that keep identities clean and permissions accurate without adding extra work for your team.
What Is Identity Lifecycle Management?
Identity lifecycle management controls the full life of a user account across your organization.
This includes:
- User provisioning and deprovisioning
- Access approvals and changes
- Role updates and permission corrections
- Account termination and cleanup
- Periodic access checks
- Identity workflow automation
In simple terms:
ILM ensures that users have only the access they need — and nothing more.
What Our Identity Lifecycle Management Service Includes
Onboarding (Provisioning) Setup
New users receive the right accounts and access from day one.
What’s included:
- Account provisioning process design
- Mapping roles to access levels
- Setup of standard and department-specific access
Approval flow design
Access Change & Role Update Workflows
Employees often switch teams or responsibilities. Their access should change with them.
What’s included:
- Role-based access adjustments
- Approvals for new permissions
- Removal of outdated access
- Automatic updates for department changes
Offboarding & Deprovisioning Controls
Removing access on time is one of the most important parts of IAM.
What’s included:
- Structured offboarding workflow
- Timely removal of accounts
- Cleanup of shared or leftover access
- Removal of licenses, cloud roles, and admin permissions
Identity Governance Alignment
We help maintain consistency across all users and departments.
What’s included:
- Access lifecycle governance rules
- Documentation of access steps
- Ownership assignment for systems
- Escalation procedures for exceptions
Automation Guidance
Many organizations want to reduce manual work. We guide you on tools that support lifecycle automation.
Common industry tools include:
- Microsoft Entra ID
- Okta Identity Governance
- SailPoint
- One Identity
We do not overpromise — we simply help you understand which tools can support your environment.
Identity Cleanup & Correction
We identify and help correct outdated, unused, or risky accounts.
What’s included:
- Inactive account cleanup
- Duplicate account identification
- Admin permission review
Removal of leftover or temporary access
Common Problems Companies Face
Identity lifecycle issues usually come from everyday situations:
- Employees keeping access they no longer need
- Accounts not removed after someone leaves
- Duplicate or outdated accounts
- Unapproved permission changes
- Shadow IT accounts created without oversight
- Missing documentation of who approved what
- No tracking of role changes
- Inconsistent onboarding or offboarding steps
These gaps increase the risk of misuse, mistakes, and unauthorized access.
Use Cases
New Employee Onboarding
- New users get the correct access without delays or guesswork.
Department or Role Changes
- Access updates match job responsibilities immediately.
Offboarding Employees
- Accounts are removed on time, lowering insider risks.
Mergers or Team Growth
- Standardized workflows prevent permission sprawl.
Preparing for Audits
- Lifecycle records help meet ISO, SOC 2, PCI-DSS, or internal audit needs.
How Our Lifecycle Management Process Works
Identity Mapping
We review users, roles, departments, and access patterns.
Workflow Design
We define provisioning, changes, approvals, and offboarding steps.
Implementation
We set up lifecycle processes and help your team apply them.
Automation Setup (If Needed)
We guide you on automation options for faster provisioning and cleanup.
Validation & Cleanup
We clean outdated accounts and verify correct access.
Documentation & Handover
We prepare clear guides, diagrams, and role-based workflows.
Who Can Benefit From This Service?
- Companies with growing teams
- Organizations switching to cloud apps
- Businesses with unclear access processes
- Teams struggling with user management
- Companies needing consistent onboarding/offboarding
- Organizations preparing for compliance requirements
Build a smarter identity lifecycle today.
Keep access clean. Keep identities safe. Keep your workflows simple.
FAQ
Frequently Asked Questions
Why is identity lifecycle management important for security?
Identity lifecycle management helps prevent unnecessary or outdated access from staying active longer than it should. As people change roles, move teams, or leave the company, their permissions must change with them. ILM ensures accounts are created, updated, and removed properly, reducing the risks tied to leftover access. It also helps maintain consistency across all departments and systems.
How does ILM improve onboarding and offboarding processes?
ILM defines a clear set of steps for setting up and removing accounts. This reduces delays and avoids situations where new employees wait for access or former employees keep access longer than needed. It also improves communication between HR, IT, and team leads by documenting responsibilities and making every step traceable. This leads to faster, cleaner, and more secure identity handling.
Can identity lifecycle processes be automated with tools?
Yes. Many organizations use solutions like Entra ID, Okta, or SailPoint to automate account creation, updates, and removal. Automation helps reduce mistakes caused by manual work and keeps identities aligned across multiple systems. It also makes recurring tasks like access changes or account cleanup much easier to manage over time.
What happens if we find many inactive or duplicate accounts?
Inactive or duplicate accounts are common when access is not reviewed regularly. We help identify which accounts should be removed, merged, or updated based on your current structure. Cleaning these accounts improves security by reducing unnecessary login paths and lowering the risk of unauthorized access. It also helps maintain accurate user records for future reviews.
Does ILM help with compliance requirements like ISO or SOC 2?
Yes. Most compliance frameworks require proof of proper onboarding, access updates, and timely removal of accounts. ILM creates clear documentation for each of these steps, making audit preparation much easier. Having structured lifecycle records shows auditors that access is handled consistently and responsibly.
Will implementing ILM add complexity to daily operations?
When done correctly, ILM actually simplifies daily work instead of adding complexity. It reduces confusion around who needs access, shortens approval times, and prevents access-related mistakes. Clear workflows ensure employees receive the right access without delays. Over time, the process becomes smoother and more predictable for everyone.
Our Core Services
IT Staff Augmentation
Access pre-vetted developers, engineers, and tech experts to boost your in-house team’s capacity and accelerate delivery.
Dedicated Teams
We provide fully managed, dedicated teams that work exclusively on your projects while staying aligned with your business culture and goals.
Project-Based Consultants
Hire specialized consultants (cloud, AI, cybersecurity, data, DevOps, etc.) for short-term or long-term projects to ensure quality outcomes
Remote Talent Sourcing
Expand beyond borders - tap into global talent pools while we handle recruitment, onboarding, and compliance.
Onsite & Hybrid Staffing
Need resources locally or in a hybrid model? We ensure the right balance of flexibility, cost-effectiveness, and productivity.
Rapid Onboarding
Get the right talent on board quickly, reducing hiring delays and risks.